Guest's Review of Crystal Rentals Spain, www.crystalrentalsspain.com
13th Aug 2009
Overall Rating
- Value for money
- Ease Of Navigation
We had a really bad experience with crystal rentals spain - avoid them like the plague. Got to Marbella to find our 14 bed luxury villa was double booked despite booking it 7 months beforehand. Crystal's owner put us in another villa sleeping 8 in the middle of nowhere (we had no car), with five of us having to sleep on airbeds for 2 nights (it was a hen weekend so we were only there for a total of 3 days). We were then moved to another villa for our last night which while bigger was very dated and dark. He was incredibly unpleasant to deal with - aggressive, shifty and non apologetic. We've received no response from our request for compensation since the trip, which was over 2 months ago.
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