EasyJet Review

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EasyJet
2.5 stars
Average rating for this product is: 2.5 out of 5

From 12 ratings and 241 reviews

Thumb down 49% of users recommend this product

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Guest's Review of EasyJet

12th Aug 2009

Overall Rating

1 stars
  • Value for money
    4 stars
  • Flight From - To
    Hungary Budapest - Germany Dortmund
  • Flight on time?
    2 stars
  • Comfort on flight
    1 stars
  • Flight Date
    8/2009
  • Ticket class
    Economy
  • Customer service
    3 stars
  • Quality of food
    2 stars

After shooting a short video with my mobile phone of myself and a friend, I made a short scan of the inside.
The plane wasn't even closed yet.
Apparently a stewardess at the end of the corridor behind me noticed my panorama shot because as I turned off my phone she had walked towards me and stood next to me stating "I want you to remove that photo from your mobile."

I can safely state that I do not feel myself 'well read' into the rules which need to be followed on board.

I defaulted to the thought that images from inside the plane might be considered a 'security risk'.
As I was navigating the file system of my phone to locate the video file I asked (to make sure I understood correct) if I'd broken a rule by filming the interior or because I caught her on film.
She stated "Because I'm on that photo and you and I both know you weren't filming the interior.".
While I still was navigating the file system (she kept talking about 'pictures' so I made a mistaking trying to find the VIDEO in the PHOTO directory of my mobile) she appearance thought it took too long she stated, "If you don't remove the picture I will have you removed from the plane.".

I looked through the regulations conditions of Easyjet, and I was unable to find any rule about making footage onboard. There a rules about the usage of the device during flight, during takeoff and landing. There is nothing about catching a stewardess in your footage.

However, that's not stopping them from formulating their own instructions. In theory they could ask you to stand on your head, and if you won't, well... it states: "If in our reasonable opinion you...fail to comply with any instruction, we may take such measures as we deem necessary to prevent continuation of such conduct including your restraint or removal from the aircraft."

They have you coming AND going.

I won't be taking EasyJet in the future if I can help it. Even if it will cost me more.

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