written by on 12/08/2009
I also bought a V4 Baby Annabell doll for my 3yr old for Xmas 08 and have had the same problems as many of you have stated here - after waking and turning her head to one side she switches off and can only be reactivated by taking out and replacing the same batteries.
Unfortunately, I bought mine from Woolworths so couldn't return it so I sent mine back to Zapf. They returned the same doll with a note stating "Please only use Phillips Powerlife Betteries" which they also enclosed (but did not return my brand new duracells!) - I will point out that this was an illegal comment by them - but if it made the doll work and kept my daughter happy then, hey, that is what I would do. However, this did not completely solve the problem but did seem to make it more frequent.
I now find that these batteries have run out and I cannot buy any Powerlife locally and have tried other brands of batteries but Baby Annabell will not work at all now. I shall have to contact Zapf again and see if they can help - I really would like the doll replaced with a newer version though as these comments with the V4 doll are very consistant.