Legal and General Life Insurance Review

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2 stars
Average rating for this product is: 2 out of 5

From 0 ratings and 3 reviews

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Guest's Review of Legal and General Life Insurance

12th Aug 2009

Overall Rating

2 stars
  • Value for money
    1 stars
  • Cusomer Service
    4 stars

I have a stakeholder pension with Legal and General and from this experience with L and G, I found there customer service very good. However I have found that my application for Life Insurance is moving very very slowly and I am expecting the cost to rise. I have been sent many forms and questionnaires to complete even though I have given the answers already on-line. However sent all these back and, well, I started the application the last week of June and I still have not got a complete acceptance/premium for the end product. I'm now looking at other providers. Aviva have been very good in the past with me and got back to me with both the policy and premiums within 7 days!

All in all, Legal and General - customer service is to an acceptable standard but very low at actioning things - and I work for the civil service!!

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