Fonesafe Mobile Phone Insurance Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

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Guest's Review of Fonesafe Mobile Phone Insurance

11th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    1 stars
  • Have you made a claim?
    Yes

Paid 6.99 per month for 2 years and never made a claim. My daughter got her phone stolen in locker at swimming baths on holiday whilst putting some of her clothes in a cubicle someone took her phone out of the locker. Reported it to the police and did everything by the book and fonesafe declined my claim saying that "there is no claim because the phone was left unattnded in a public place". Can you believe it!!!!!!! So I asked them if someone broke into my house and stole my handbag would that be a claim and they said no because the phone was left unattended. So if anyone uses this insurance be sure to superglue it to your body. I am cancelling future insurance and wont bother ever again. What is the point as they have had £160 out of me over last two years. Very unhappy customer i am!!!!!!!

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