Guest's Review of B&Q
11th Aug 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costKitchen Cupboards £300
- Layout of shop
I had to place a further order for extra units for my B&Q kitchen (overall cost over £4K), ordering process was easy on the internet - even gave me a delivery date.
However after waiting in all day on Friday and two phone calls to B&Q no delivery, phoned next day and they stated couriers don't work on Saturdays - they eventually turned up on Monday.
B&Q customer service is rubbish - I believe they give you any old rubbish to get you off the phone.
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