Guest's Review of Wizzair
11th Aug 2009
Overall Rating
- Value for money
- Flight From - ToLondon Luton to Timisoara Romania
- Flight on time?
- Comfort on flight
- Flight DateFeb, May and June 09
- Ticket classEconomy
- Customer service
- Quality of food
Wizzair were the 1st company to offer a direct flight from London to Timisoara, so I applaud them for that. Have flown 3 times there this year, 1st 2 flights were fine, 3rd was a disaster, coming back to London. There was a "technical issue" with the aircraft, and this turned into a 6 hour delay. Turned out that they had to charter another plane from another airline to take us back. Very poor communication from the ground staff. Emailed the airline that took us back and actually had a reply from the COO of Wizzair to explain the situation!!! Wizzair are stretching the limits of their fleet in order to save money, but like all "low cost" carriers, they re-coup money elsewhere, including lowering free check-in bags to 15kg which, in my opinion, is downright mean, just following the Ryanair model.
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