Guest's Review of BA British Airways
10th Aug 2009
Overall Rating
- Value for money
- Flight From - ToUSA to Italy
- Flight on time?
- Comfort on flight
- Flight DateJuly 2009
- Ticket classEconomy
- Customer service
- Quality of food
The food was horrible. The British Airways crew members seemed to be rushed and didn't seem apologetic when one of the crew members pushed the cart into my mom's elbow causing her to spill her red wine on her white shirt and white pants. The crew members were not friendly and the comfort on the plane was terrible. Our flight was delayed so everything was half done and there was not enough food for all passengers. I will never travel on BA again and I will certainly tell others to do the same.
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