Guest's Review of LG Cookie KP500
9th Aug 2009
Overall Rating
- Value for money

- Time Phone Owned1 - 6 Months
- Battery Life

- Reception

- Reviewers NetworkNot supplied
- Screen Quality

- Features

- Style

My LG Cookie KP500 also went into 'cracked screen mode' after less than a month of use. It certainly has a design fault, namely it completly lacks any rigid internal metal frame to prevent it from bending i.e. when carrying it in your pocket. That's why the delicate screen layers get cracked from accidental twisting/bending, while the outer glass remains intact. What's even more interesting, I recently went to the store where I bought it in order to buy something less fancy, but more reliable and to my suprise, on the shelf there was an upgraded version with full metal body - just as if they already knew about the problem and improved it.
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On average, people found this review very helpful
Members' Comments onGuest's Review
suesatwit on 13th Nov 2009
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I found this review very helpful because...I had exactly the same problem with mine after a month, and paid the £50 repair fee from tesco mobile, now 2 months on my phone wont charge, tesco engineer says it has suffered physical damage and has voided the maufacturers warranty and says its uneconomical to repair. I want to get my money back as its not fit for purpose, and your comments about the upgraded metal version rings true with me! This phone has not been abused, it has not been dropped, its hardly been used as it spends more time in the repair shop than with me. Don't buy this fragile phone.