Guest's Review of VOIP Discount www.voipdiscount.com
8th Aug 2009
Overall Rating
- Value for money
- Ease of Set Up
- Connection
- FreeNo, it's pay as you go
- Voice Clarity
VoipDiscount took my money
I guess this is one way to finance their call rates.
I registered to their site and transfered credit to a Thai bank account they instructed me to. I used the Internet bank to do the transfer. VoipDiscount promised that my credit will be increased automatically if I use a certain transaction reference id and so I did.
They did not increase my credit even though I waited several weeks. I went to my bank and asked for a receipt, but the bank couldn't give me one because I had opened my account at a different branch 150 km away. So I forwarded to VoipDiscount a copy of my bank passbook and all the other information I have.
VoipDiscount did nothing because they are expecting to see my name, my account number, the date, the amount and the beneficiary name in the receipt. I'm not sure if I could get such a receipt even if I travelled to the other branch. A regular ATM receipt of a transfer doesn't have all that information.
I asked VoipDiscount to check from their own bank account if they can see my transfer. For some reason they refused to do so.
VoipDiscount won't do anything to help their customer. Instead they are wrongfully accusing me of not using the transaction reference id.
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