Pollyanna72's Review of Country Bookshop www.countrybookshop.co.uk
8th Aug 2009
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & cost£27.99
- Customer Service
Oh why oh why didn't I research Country Bookshop before using them?? I could kick myself. I too ordered an annual subscription of Gardners World magazine from Country Bookshop, it was for a Christmas present. I ordered online on 4th December '08, money was taken from my bank account the next day and still no magazines. I got the same response as others, just the one email, in response to my complaint, saying 'an error had ocurred' and that the next available magazine would be posted. That was over two months ago and not a peep from them since despite my contacting them via their website and email address. So frustrating, and I have had to buy a replacement present for my grumpy old dad who probably thinks I just didn't bother buying him a present in time for Christmas. I hate visiting him now because the first thing he does is point to the empty magazine racks I had gift wrapped for him on December 25th all ready to be filled.
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