Guest's Review of Thomas Cook
7th Aug 2009
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
I dont leave for my hol for 3 weeks yet and I had the same problem with the seat reservations and had to listen to 5mins of Thomas Cook sales and services before getting told to call back later and then cut off, would defo not recommend to anyone, However i have eventually got through to them after lots of attempts and i had to wait 35mins in a queue before i got to speak to anyone and resolve the problem!
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