Nikki IP's, Conwy Review

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★★★★☆
3.6 / 5
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  • Quality of service

  • Quality of food

  • Value For Money

Guest's review of Nikki IP's, Conwy

★☆☆☆☆

“An annual ritual is a family trip to Nikki ips to...”

Written on: 07/08/2009

An annual ritual is a family trip to Nikki ips to celebrate my daughter birthday. This year was extra special with an engagement & recent graduation to add to the celebrations.

The food was, as always, excellent.

The rudeness & sheer lack of courtesy shown by one woman was unsurpassed. She is obviously in the wrong job. She wrote down our order incorrectly & instead of simply apologising & rectifying her mistake she refused to acknowledge her error & was downright hostile. The idea that the customer is right is obviously not in her remit. (eg why on earth would 8 people have ordered only 2 portions of rice, & even if that is what she thought she heard surely a person in her position would have queried?)

The rest of the staff are fine but I'm afraid that her attitude ruined what could & should have been a wonderful evening.


Looks like we will have to find another venue for our celebrations in future & that saddens me.

  • Chinese

    Food Type

  • Once or twice a year

    How often do you eat here?

  • Quiet/Refined

    Atmosphere

  • Quality of service

  • Quality of food

  • Value For Money

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