Guest's Review of 3D Cart www.3dcart.com
6th Aug 2009
Overall Rating
- Value for money
- Content
3Dcart have easy to use software but if a problem occurs then you are on your own! When it comes to 3Dcarts support team, they simply do not care. We had a big problem with adding our payment option so we kept getting on to 3Dcart as they were seriously taking there time when trying to fix this problem for us. They took over a week to reply to our email and they only replied because we had chased them up. Apparently all that time they were 'working' on the problem, but actually 3Dcart had done absolutely nothing. Because we had been on the live chat so many times to try and chase 3Dcart up with this problem, they now choose not to answer us on the live chat no matter what problems we are having with our site.
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