The Car Shop Megastore, Cardiff Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 3 ratings and 36 reviews

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Guest's Review of The Car Shop Megastore, Cardiff

6th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    1 stars
  • Town/City
    Cardiff

As you walk in to the car store in cardiff, sales man is like a fox hunting down a rabbit, almost one at a time, desperately trying to make a quick sale and earn their commissions. You can feel it. It seems to me these The Car Shop Megastore guys are under pressure and they are watched by cameras everywhere within the store. When they talked to you, they are not calm at all. Well, first impression counts, the whole atmosphere was very gloomy, their lack of respect for me as a customer, and being too 'PUSHY'.

All they do is pick up their sales card and write your details down and talk their way through. Don't give them any details. What I experienced was that they were talking a load of craps, just waffling about how good their cars. The good news is they can't fool me as I am a trained mechanic.

However, their pushy attitude is not inviting at all. I was ready to splash out my spare cash for an expensive big car like BMW, Mercedes, Bentley (if they have one) etc BUT not in this place I'm afraid, not for me as I have spotted such a crap service.
Just look at the reviews about the 'Car Megastore' in this website, it explains it all - many unhappy and unfortunate people who have experienced extremely bad customer services.

Their customer's service really disgusted me. I was at the wrong place at the wrong time.

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Members' Comments onGuest's Review

  • carshopcardiff Rank: Corporal on 9th Oct 2009

    Thank you for taking the time to post your comments on this website. I am sorry that you did not have a good experience whilst visiting our store. The Carshop is dedicated to providing an excellent level of service and we appreciate any feedback whether positive or negative, to enable us not only to improve the quality of our service but to put into place any new procedures that will be beneficial to our customers. I would be grateful if you could contact me on rachel.payne@carshop.co.uk so that I can discuss this further with you.