Aldi Travel, www.alditravel.co.uk Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

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Guest's Review of Aldi Travel, www.alditravel.co.uk

6th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer Service
    1 stars
  • Have you booked through this tour operator before?
    No

Dreadful. Aldi Travel advertised a holiday, including flights which all sounded and looked pretty good. However when they came to book it, the flights were not as they had advertised. They wanted a further £1,200 from us and thought it was quite acceptable to do this. They then took a day and a half to try find us another flight, even though there was only one other possibility from the airport we chose. We complained to them and their customer service was absolutely abysmal, the operator was rude and unhelpful and just said it was that that price or cancel. Of course we cancelled and I will never use them again. The website was easy to use but that's a bit pointless when the information they advertise is incorrect.

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