Parship www.parship.co.uk Review

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0.8 stars
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Guest's Review of Parship www.parship.co.uk

5th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Ease Of Navigation
    1 stars

As has already been expressed, very eloquently by other ex-members of Parship, I find their policy of automatic renewal, hideous, plus it generates so much bad feeling that it has to be one of the worst things they can do from a P.R. point of view. I did however, like the fact that people's images weren't revealed automatically - puts more emphasis on personality.

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Members' Comments onGuest's Review

  • Parship Rank: Corporal on 3rd Sep 2009


    Parship would like to respond to all reviewers who have raised concerns about our automatic renewal policy. Most organisations, whose revenue is subscription based - and this includes the vast majority of online dating companies - use automatic renewal to provide continuity of service to their members. Parship is no different and we would like to stress that we are not in business to mislead or take advantage of our members. After all, they are the life blood of our business.

    However, we are listening to our customers and have, as a result, improved our website to ensure transparency and fairness of our processes. The changes we have implemented include more clear flagging-up of automatic renewal upon purchase and sale confirmation (both onsite and in email communications) AND making it easier for our members to access and cancel the automatic renewal facility. Overall, our members will now be clearly advised and guided from various parts of the website with simple and clear instructions.