Dolphin Bathrooms www.dolphinbathrooms.com Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 43 reviews

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mhartley's Review of Dolphin Bathrooms www.dolphinbathrooms.com

5th Aug 2009

Overall Rating

2 stars
  • Value for money
    2 stars
  • Delivery
    On time
  • Quality of website
    4 stars
  • Goods purchased & cost
    Dolphin Bathroom
  • Customer Service
    2 stars

It started off so well with dolphin bathrooms - very informative sales guy, and willing to settle on a price that suited us. We were told we'd be assigned a Project Manager who would help and advise in the case of any problems. The surveyor did identify some challenges and suggested work rounds before the job started. The fitter is great - works hard and has had to create a significant number of work rounds because the original design won't work and the surveyor missed a few key issues. BUT - and a big BUT - what the h**l is the Project Manager doing - won't talk to us about problems - we've been calling for days - the call centre are helful as far as they can - but the PM - waste of time. Work is still in progress - more later.

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