Alykanas, Hotel Letsos Review

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2.5 stars
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Guest's Review of Alykanas, Hotel Letsos Zakynthos

4th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Board Basis
    Self catering
  • Accommodation
    1 stars
  • Food
    1 stars
  • Location
    4 stars
  • Date of stay
    june 2009
  • Tour Operator
    Hays Travel
  • Customer Service
    1 stars
  • Resort
    4 stars


When we arrived at the Hotel Letsos they didn't know we were coming, didn't know we were self catering and didn't have a room ready for us. The same applied to other people we arrived with. We were told air conditioning would be 100 euros.
We didn't have a fridge that worked for the first three days. We reported it each day on the third day the proprietor became very aggressive and started telling us we were lying, that we hadn't reported it earlier.
The toilet started to leak leaving slippery water all over the bathroom floor. When we reported this the proprietor he waved his hand in ours faces and said 'go away, too busy'. A young lady was at the reception at this time trying to check in with her tickets, the proprietor also told her to go away as he was busy.
One lunch time when we were on the balcony a cleaner threw a bucket of cleaning fluid on us from the balcony above. There was a pipe from the floors above which emptied onto our balcony making it awash with water one day whilst we were on it.
The room had cables with insulating tape on them sticking out of the walls. There were no bulbs in about half of the lights. We had a T.V. which didn't work.
Only one ring on the cooker worked. The replacement was the same. This again took three to four days to arrive.
We had no pans, one plate, no corkscrew, bottle opener or tin opener. No chopping board. No plug for the sink and no mat for the wet, slippy bathroom floor.
We've been to Greece many times but have never come across anything this extreme before. Do not stay at this Hotel. It's a total disgrace.

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