Heathrow, Purple Parking Review

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go to www.purpleparking.com
2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 39 reviews

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Yidboy's Review of Heathrow, Purple Parking

4th Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Suitability
    1 stars
  • Effectiveness
    Poor

Terrible - please save yourself the time and trouble and do not use. They delivered our car back with a battery that was so dead that Purple Parking's battery booster was unable to start it. This despite us never having had any battery problems before or after. It meant a one hour delay and my wife and baby had to remove the baby seat and walk over to the taxi rank to get a black cab home (we had to pay the £66 charge) whilst I waited for the AA. Purple Parking customer services have been useless - they refuse to answer the phone and the head of the department will not talk on the phone. They hide behind their terms and conditions rather than deal with the complaint. Do yourselves a favour and go elsewhere.

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