Zooplus www.zooplus.com Review

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2.9 stars
Average rating for this product is: 2.9 out of 5

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Maverick999's Review of Zooplus www.zooplus.com

Overall Rating

2 stars
  • Value for money
    2 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    Eheim Aquatic Vacuum Sludge cleaner
  • Layout of shop
    2 stars

Dear All,

ZooPlus & Eheim

Ordered a Eheim Aquatic Vacuum cleaner. After 3 weeks, the internals began making a grating noise then the item went completely kaput.
I returned the item for a replacement, as the one sent was inherently faulty. After a month I've had no replacment. Very Very Poor Customer service.

Electrical items use two pin plugs and adaptor supplied is giagantic and not practical when space is at a premium..from my point of view.
The Eheim is submersible and like the air pump is very quiet in operation. The aquarium water does become cloudy during use, this is mentioned in the instructions, but this is collected in the filter and clears after a couple of hours.

Shame the quality is poor


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