Santa Ponsa, Jutlandia Apartments Review

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4.1 stars
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Guest's Review of Santa Ponsa, Jutlandia Apartments

3rd Aug 2009

Overall Rating

2 stars
  • Value for money
    2 stars
  • Board Basis
    Self catering
  • Accommodation
    2 stars
  • Food
    2 stars
  • Location
    3 stars
  • Date of stay
    07/2009
  • Tour Operator
    Co-Operative
  • Customer Service
    4 stars
  • Resort
    4 stars

Stayed July 26 to August 03 2009.
When we arrived at Santa Ponsa, Jutlandia Apartmentswe were given a cupboard to stay in, Room C058. The room was next to the bar, coke machine and loud bar speaker, the room had no seperating wall from the room next door had no privacy what-so-ever, as it was on the ground, no balcony or view which we did ask for when we booked the holiday. We went back and asked for a move which they obliged. We ended up in a room that was furthest from the reception but as it turned out was the best move ever !
The appartment centre was like a Butlins Camp at times, washing lines outside of the rooms on the foot path, beach lilo's and deckchairs spread out all over the path which made the walk around the pool like an assault course. The pool was packed all the time and every sunbed was reserved by 8.00am despite rulings that this could not be done.
Needless to say we spent every day on the beach to get away and it was the right decision, the beach is spotless and there was plenty of room for July/August.
The bar was supposed to sell essentials at supermarker prices, we bought a large bottle of water on arrival for 3 euros only to find the same sized bottle for 0.60 in the local Eroski store. Some mark up !!
The reception staff were very pleasant and friendly, spoke good English and assisted were possible. But overall not a place to revisit. Oh and I nearly forgot, Ants, Ants and more Ants. They got into all our food and crawled around on our beds at night. The beds also need a mention, very hard and uncomfortable. All the plusses from this holiday were sadly outside of the complex, a loveley place but awful complex. :(

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