Next www.next.co.uk Review

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2 stars
Average rating for this product is: 2 out of 5

From 14 ratings and 27 reviews

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Guest's Review of Next www.next.co.uk

3rd Aug 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    On time
  • Quality of website
    1 stars
  • Goods purchased & cost
    clothes
  • Customer Service
    1 stars

I am extremely annoyed at the current layout of the next website, I intended to purchase goods using my credit card and a next giftcard I was given a while ago. However at the checkout I had the choice of paying "£3.75 and receiving a next catalogue" or the "standard £3.95 delivery charge". I clicked this option only to discover this infact opened a next account with £300 credit limit and did not give me any opportunity subsequently to cancel this, or pay for the goods as I had intended. As far as I am concerned this is extremely MIS-LEADING and unethical.

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