bobthebas's Review of SCS Sofas www.scssofas.co.uk
3rd Aug 2009
Overall Rating
- Value for money
Purchased two leather sofas from the SCS Kingsway Derby Branch feb09 after paying all monies up front. After del. and within the 2 weeks complaint period I phoned customer sevices to ask for a engineer to visit due to the one of the back cusions on both sofas having less filling and measuring smaller. When the scs engineer turned up visit he agreed that we had a case, they would either repair or replace. 2 weeks later recieved a standard letter saying there was no faults. So then ask the store manager for his opinion and backing,Still the standard letter turned up. Next move was Mastercard they told me I had run out of time?
Has anybody any further ideas thanks
robster
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Members' Comments onbobthebas's Review
reddex
on 23rd Oct 2009
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I found this review very helpful because I intended to buy a sofa.