ASOS, www.asos.com Review

Watch this item
ASOS, www.asos.com
1.9 stars
Average rating for this product is: 1.9 out of 5

From 8 ratings and 125 reviews

Thumb down 35% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

amberwood's Review of ASOS, www.asos.com

Overall Rating

1 stars
  • Value for money
    4 stars
  • Delivery
    On time
  • Quality of website
    5 stars
  • Goods purchased & cost
    Mac £60
  • Customer Service
    3 stars

When I first shopped with ASOS I was impressed. I have ordered 4 times and delivery has always been on time. However after two good experiences, I ordered a dress that was supplied without the matching belt. When I complained (by email as you cannot speak to anyone there which I think is poor) I did get a swift response but was told to return the dress for an exchange. When I explained that there were no more in stock, I just wanted the belt they said there was nothing they could do. Because I loved the dress, even without the belt, I decided to keep it and they did refund my delivery charge as goodwill gesture. I then ordered a mac from them-and was sent a pair of shorts! The only thing I can say is that they did send me a free returns label and they refunded my order-inc delivery-in full. But I won't order again as I am worried about receiving incomplete or incorrect items-which is a shame as my first two experiences with them have been good and a friend of mine shops with them regularly and always enjoys good service.


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

amberwood's review has yet to be rated - Be the first!

How helpful did you find this review?