Guest's Review of Furniture at Work www.furnitureatwork.co.uk
31st Jul 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & cost£513; office cupboard and filing cabinet
- Layout of shop
Agree with all negative comments regarding this firm as they parallel my experience. Ordered on 13 July 09; told items in stock, card debit immediately; told 5-10 business day delivery.
Calls to Furniture at Work 'customer service' on 21 July, 28 July and 30 July all basically said what others report: polite (generally) but totally uninformative. They will only say "next week" for delivery but will not give day; will defer to 'transport department', who does not call. They are not at all proactive and they don't seem to care.
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