Route One www.routeone.co.uk Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 1 rating and 3 reviews

Thumb down 33% of users recommend this product

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Guest's Review of Route One www.routeone.co.uk

30th Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    2 stars
  • Goods purchased & cost
    £60
  • Customer Service
    1 stars

Very pricey delivery at nearly £6 for next day from route one. Chose next day and it did not arrive. Called them on the delivery day and they said the parcel had been dispatched. Called the next day to say it had not arrived and they tried to first argue that it wouldn't be next day if I ordered after 3pm. When I pointed out they had said it had been dispatched and that when I ordered on the phone this was never mentioned they said they didn't know why it hadn't arrived but it would be delivered today between 9am and 7pm! Didn't even offer a refund on the shipping so told them not to bother. Have bought same product with Kates Skates, same price but same delivery is free. Route One I would not use again.

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