Guest's Review of San Pawl Hotel, St Paul Bay Malta
30th Jul 2009
Overall Rating
- Value for money
- Board BasisNot supplied
- Accommodation
- Food
- Location
- Date of stayjuly 2009
- Tour Operatorsolfaktor
- Customer Service
- Resort
The San Pawl Hotel, St Paul Bay hotel is probably the worst hotel I ever stayed in. The room were grimey, all the furniture were worn down and ill fitted. The beds had horrible matresses withs springs poking my back. When I made my complaint about the bed the receptionist promised that maitenece would have it changed for me. When a guy eventually showed up he changed the bed to one exactly as bad as the first one. I suspect he never acually changed te matress. Very rude man by the way.
The staff were with few exceptions rude and totally uninterested to be at service, especially in at breakfast, where waiters patrolled the dining area like prison guards to quickly snatch the plate of your table as fast as you had amptyed it. Very stressful and quite bizarre.
The "hot and cold breakfast buffet" were disgusting. I know brits like a full dinner with fried eggs and bacon for breakfast but for us others there were not much to eat. Coffy- and juicemachines were usally out of order.
After a quick inspection we decided to never use the pool or the sunbeds availeble. Grimey, cats drinking from pool and so on...
The hotel offers "entertainment" in the outside pool bar every night. This usally consists of some guy singing "hits" horrably to a prerecorded background from 21.00 to 23.30. This would'nt be a issue if our room were airconditioned. Since it wasn't we had to keep the balcony door opend. Add to that the pub across the street blasting away and well...
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