MBNA Gold Card Review

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MBNA Gold Card
1.5 stars
Average rating for this product is: 1.5 out of 5

From 1 rating and 10 reviews

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pcartman's Review of MBNA Gold Card

29th Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Loyalty scheme
    No
  • Used card for
    1 year and over
  • Customer service
    1 stars

After 15 years loyalty to this MBNA Gold card I had to make a fairly modest and very justified Section 75 claim, (compensation for faulty goods.) They dragged their heels for 12 months on correspondence and finally refused to pay up. Within the next 12 months their attitude will cost them MORE than the amount claimed as I am moving my account and they'll lose all that sales commission.

Interest on the card is through the roof as well, especially when using abroad, although I usually settle monthly. Customer service, requesting another card etc, is polite and ok, but its when you need help they just don't want to know.

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LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
BT Standard Credit Card0.00%3 months13 months 3.00% fee3 months16.90%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%