Davemdarcy's Review of Cannons Health Clubs
29th Jul 2009
Overall Rating
- Value for money
Nuffield Health club in Aylesbury and their head office in Kingston are one of the poorest customer service experiences I have ever encountered. They cancel activities, do not communicate with members and offer no explanation. Their is no obvious route to Customer service at head office, when you get a call back is rude beyond beleif, with an attitude of "tough! thats the rules". The CEO e has not replied to my contact efforts. I would move to a competitor today if there was a local alternative. They have no customer focus and see this as fine.
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