Tesco Direct.com www.direct.tesco.com Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 1 rating and 21 reviews

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Guest's Review of Tesco Direct.com www.direct.tesco.com

Overall Rating

2 stars
  • Value for money
    4 stars
  • Delivery
    On time
  • Quality of website
    3 stars
  • Goods purchased & cost
    Storage unit and kids outfits
  • Customer Service
    1 stars

Had order delivered for store pickup - that worked fine. Found that the storage unit was broken, tracking through Tesco Direct.com customer services was time wasting, and had to pay for second unit to be delivered with a promise of a refund later. Yet to see whether that works, but shouldn't have to make a further purchase when the retailer supplies faulty goods - it goes against all my principles!

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