Guest's Review of Monsoon Store Card
28th Jul 2009
Overall Rating
- Value for money
- Ease Of Making A Payment
- Card BenefitsNot supplied
- Customer Service
I have been using my store card and paid my bill on time. I went into Monsoon the other day during the sale and it had been declined. The store phoned customer service and they had blocked my account because when I applied for the card instore they gave me the wrong copy of the form! When asked if they were going to credit my account with the points they said no! I have complained about the customer service and they told me that I have to complain to Santander.
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| Lender | Balance Transfer Rate | Balance Transfer Duration | Purchase Rate | Purchase Duration | APR | |
 | 0.00% | until 01/11 | until 01/11 2.99% or £3.00 fee | until 01/11 | 16.90% |  |
 | 0.00% | 10 months | 6 months 3.00% or £3.00 fee | 10 months | 16.90% | |
 | 0.00% | 9 months | 9 months 3.00% or £3.00 fee | 9 months | 15.90% | |
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