HSBC Mortgage Review

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HSBC Mortgage
0.7 stars
Average rating for this product is: 0.7 out of 5

From 3 ratings and 30 reviews

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Guest's Review of HSBC Mortgage

28th Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Repayment Method
    Repayment
  • Product
    Fixed rate

HSBC Mortgage is the worst banking exerience i have ever been through. i have had to micro-manage the mortgage process every step of the way, and still each single thing they have delivered has been wrong. from not sendng out the mortgage offer to getting the offer amount wrong to get the property address completely wrong. it ihas been almost laughable. the first house i was buying fell through as the seller could not hold on any longer. i bare in mind i have the mortgage in principle agreed months before so just getting things like the valuation and official offer sent out the solicitors was near to impossible.

i have never comlained about anything so much in all my life. i eventually got them to pay back the mortgage arrangement fee as they had not arranged anything. i have done everything on their behalf.

terrible mortgage management
awful customer service
ridiculous processes tht are rotten
no ownership
complete mis-information / non-truths
the list goes on.
please do not go with this company for your mortgage. you will regret it. read all the other posts too.

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NameProduct TypeDiscount LengthSubsequent RateOverall Cost  
WoolwichStep Lifetime Trackeruntil 30.04.2011(Base+ 2.49%) currently 2.99%3.00% APR
AbbeyTracker2 year4.24%4.10% APR
WoolwichOffset TrackerTerm(Base+ 2.47%) currently 2.97%3.10% APR