Guest's Review of Safestyle UK www.safestyle-windows.co.uk
27th Jul 2009
Overall Rating
- Value for money
We have to let people know that the Safe Style UK french doors are not worth the money. The original rep assured my husband that the 'restrainers' fitted to the tops would be a certain type and these would stop the doors from swinging wildly. The first time we opened a door the wind swung it very wildly which alarmed us. After waiting for a fitter we were told they only have this type of restrainer not as sugggested by the salesman. They can't do anything as the supplier sends this to them. Another visit after two complaints resulted in more being fitted but the same design. They do not adjust any tighter and to be honest are useless and we are now left with doors we don't like to open in case there is a wind blowing. The customer services even suggested we don't open the door(s) if there is any wind! What use are doors (which are heavy) that you can't use except by tying a piece of string to the door handle and then on to a hook on the wall!
We paid an extra £100 for these compared to patio doors which we now wish that we had ordered instead. The restrainer is rubbish.
You also have to wait 2 weeks for a fitter and you have to be available between 8 a.m. and 6 p.m. Try doing this when you have to work for a living and unable to take time off. If you try to get a Saturday all I can say is Good Luck!
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