AirTran Airways Review

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AirTran Airways
2.1 stars
Average rating for this product is: 2.1 out of 5

From 2 ratings and 47 reviews

Thumb down 36% of users recommend this product

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Guest's Review of AirTran Airways

Overall Rating

1 stars
  • Value for money
    1 stars
  • Flight From - To
    Bos to Baltimore
  • Flight on time?
    1 stars
  • Comfort on flight
    1 stars
  • Flight Date
    June 2009
  • Ticket class
    Economy
  • Customer service
    1 stars
  • Quality of food
    0 stars

I scheduled two business trips in June and both flights were severely delayed. On the second flight, I was scheduled to depart around 7 am and waited several hours to watch the 10 am flight take off at 11 am. I asked why the 7 am folks were not given any sort of priority and they referred me to customer service. Finally, I asked for a refund and after a long pause, they gave me a refund. The refund however hasn't showed up on my credit card statement and till this day, no one from Airtran has returned my phone call. I will never fly AirTran again and hopefully will never have to.


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