Maplin Review

Watch this item
1.1 stars
Average rating for this product is: 1.1 out of 5

From 0 ratings and 7 reviews

Thumb down 14% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


coyote63's Review of Maplin

23rd Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    £70
  • Layout of shop
    1 stars

Be very careful buying anything of high value from Maplin. If it's broken or you want to return it for ay other reason you may well have a fight on your hands.

I bought an external hard disk drive from the store on the Strand, London. It was a well-known brand but did not function as expected on my laptop, even though the manufacturer stated it was compatible. Upon returning the item I was given the usual run-around which involved me visiting the store aprpoximately ten times over a six-week period before getting a refund. The tactics used included:

* Refusing to refund the ietm because on the back of the purchase receipt it states that "memory" cannot be returned. I stated that it was storage, not memory but this only resulted in a yes-no-yes-no discussion with the sales assistant.
* Sending the product back to the Maplin service department for a fix. No reponse was forthcoming in the agreed time period so I demanded my money back again.
* An apparent refund to my card which turned out to be untrue. There was no refund.

I finally got the product refunded but it cost me a lot of time.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

coyote63's review has yet to be rated - Be the first!

How helpful did you find this review?