Northwest Airlines Review

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Northwest Airlines
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 76 reviews

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selmir2k3's Review of Northwest Airlines

22nd Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Flight From - To
    chicago o'hare
  • Flight on time?
    1 stars
  • Comfort on flight
    3 stars
  • Flight Date
    july 2009
  • Ticket class
    Business
  • Customer service
    1 stars
  • Quality of food
    2 stars

It is 5:15pm at this time. I am currently stuck at Chicago's O'hare international airport flying with Northwest Airlines and so far I hate this airline. First of my flights departure is going to be late by 40 mins (not too long) but I have a connecting flight at detroit MI at 8:35. I will miss my connecting flight. As per a very rude and unprofessional member of staff, there will be no hotel accomedations, no other connecting flight untill the next morning and no food vouchers provided. So where does this leave me? Stuck at the airport for 11 hours and on top of all that I will miss my bussines meeting. I have flown all over the country with every possible airline there is and so far this on is the worst of them all. I will never fly this airline again even if it means I have to drive 15 hours. Their customer service is below zero at best. Ohh and the flight is delayed due to weather conditions. I didn't airplanes had trouble taking off when its 80 degrees outside. The sun's too bright for the pilot and he forgot his sun shades?

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