Medsec7's Review of Manchester Airport
22nd Jul 2009
Overall Rating
- Value for money
- Transport linksPoor
- Eating facilitiesPoor
- Overall cleanliness
- Date of use (month/year)May 2009
- Range of shopsPoor
- Customer service
Beware when using prepay car parks. We booked and paid £54 on the internet, then proceeded as instructed using the same card to enter and exit the car park. It wasn't until we received our credit card statement that we realised we had been charged £69 on exit. It is 2 months since our return and we have still not received a refund due to atrocious customer after care. Everyone we have spoken to has given conflicting information and have been uncaring. It wasn't until we completed a survey from Manchester airport online that they have taken any notice, offering a 20% discount on any future parking - WE WILL NOT BE USING MANCHESTER AIRPORT EVER AGAIN. In addition, the building is dowdy and depressing, very few areas to sit or eat. Very disappointed with the whole experience.
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