Abbey National Telephone Banking Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

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Guest's Review of Abbey National Telephone Banking

22nd Jul 2009

Overall Rating

1 stars
    • Customer Service
      1 stars

    I have been an Abbey customer for 20 years and am totaly exasperated after speaking to your call centre abroad to the point where I will go home tonight and make a decision as to whether I should change banks for my own sanity. Please can someone tell me today is only a one off. The comminication barrier with your call centre in India is dreadful the english grammer is awful to the point I felt embarrassed for the poor girl on the other end of the phone, if abbey wants to keep its customers I dont think it's too much to ask for service where we can understand each other

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