BT Broadband Voice www.bt.com/btbroadbandtalk Review

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3.3 stars
Average rating for this product is: 3.3 out of 5

From 0 ratings and 3 reviews

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growmore's Review of BT Broadband Voice www.bt.com/btbroadbandtalk

22nd Jul 2009

Overall Rating

4 stars
  • Value for money
    4 stars
  • Ease of Set Up
    5 stars
  • Connection
    4 stars
  • Free
    No, it's a monthly subscription
  • Voice Clarity
    4 stars

While calls are free to landlines, the cost is based on a monthly charge for all of the services. BT Broadband Voice is more expensive than other providers, but I find it is convenient. I was going to opt for their contract, but when they said that it would automatically be renewed each year for a further 12 months, I declined to go onto contract, I therefore pay apremium each month. I am tempted to move elsewhere, but the hasstle versus the saving just isn't at the tipping point.

BT made a real hash of changing their security provider from Norton to McAfee - took me hours to get McAfee installed on my three computers, and the first call to their helpline was just dreadful with them unhelpfully saying that I needed to raise the matter with my computer supplier. The second call (after I had gone some time without any security) was with someone who knew their stuff.

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