Hertz Car Rental Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 67 reviews

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Guest's Review of Hertz Car Rental Car Hire

21st Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    San Diego, California
  • Choice of vehicles
    Good
  • Date of hire (month/year)
    July 2009
  • Condition of vehicle
    Good

When I dropped off my car at the Hertz facility (somewhat early in order to avoid an additional day charge) I later realized I had mistakenly left a few items in the car as detailed in my report below. After returning to the Hertz location only AN HOUR LATER to retrieve my items I was informed by the staff that they were "unable to be located."

I was told that cars are routinely moved between locations, and after I had waited approximately 45 minutes for them to radio various individuals, I was told there was nothing found in my rental car. This situation is simply NOT possible unless the employees had thrown my items in the trash. Although professionally courteous, the somewhat blas response I received from Hertz regarding this whole event was infuriating to say the least. These items were worth approximately $200USD which is not an insignificant amount.

Due to this experience, not only will I NOT be renting from Hertz again regardless of your pricing,

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