Dial Direct Car Insurance Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

From 0 ratings and 21 reviews

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Guest's Review of Dial Direct Car Insurance

21st Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    HASTINGS

DIAL DIRECT sent me Policy to exclude commuting when specifically requested and suprise suprise wanted more money to cover same . Cancelled Policy and still not received refund four weeks after !!!!!
Staff are dismisive and unhelpful and only say "Oh yes I can see there is a credit on your account and it will be refunded" . After numerous phone calls and false promises still £250.00 out of pocket . Complaint has been refered to the financial ombudsman .

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