Guest's Review of Auto Europe Car Hire Car Hire
21st Jul 2009
Overall Rating
- Value for money
- Country & City of hireSpain, Malaga
- Choice of vehiclesGood
- Date of hire (month/year)june 09
- Condition of vehicleGood
Was offered an upgrade at the Hertz desk and was ultimately charged approx 300 euros more than quoted. Sent detailed e mail of events to Autoeurope customer sevices, no reply, reminded them and asked for reply and still no reply over a month later. The car, an S class was fine but at nearly 900 euros for 7 days was not much of a special offer.
I would like to have been told at the desk that the special offer was not on top of the price I had already paid for the car I had initially booked.
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