Barclays Business Bank Account Review

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Barclays Business Bank Account
1 stars
Average rating for this product is: 1 out of 5

From 4 ratings and 39 reviews

Thumb down 18% of users recommend this product

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Guest's Review of Barclays Business Bank Account

Overall Rating

1 stars
  • Value for money
    1 stars
  • Banked with company
    1 year and over
  • Customer service
    1 stars

I have been banking with barclays for over 20 years. Recently opened a new business account with them. Had a small problem with streamline and they recalled a payment that went into my Barclays account. Within 24hrs i received a letter from Barclays saying they are going to close my personal and business account and i should withdraw all funds within 2 weeks. Anyway, streamline have since sorted the problem and returned funds to my account. The response from Barclays has been abysmal. My customer relationship manager has been excellent - same cannot be said for the backup team at Barclays - especially the person who writes the letters to say that we are going to close your account etc.

I told my relationship manager that rather than being thrown off ship 2 weeks down the line i will jump myself and take all my money with me (a good credit balance as well!). Just who do they think they are treating a 20 year old customer like they dont even know me?!

Very very annoying, disturbing, frustrating and stressful.

If i have to jump ship, i will. They are treating me like i have commited a crime even though the initial query from streamline has been resolved successfully.

If they have done this to me, they could well do it to you.


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