Avis Car Hire Review

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Avis Car Hire
1.2 stars
Average rating for this product is: 1.2 out of 5

From 5 ratings and 71 reviews

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cplayer's Review of Avis Car Hire Car Hire

20th Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Italy
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    April 2009
  • Condition of vehicle
    Average

A WARNING - DO NOT USE AVIS Car rentals

Recently I rented a car from AVIS and on returning from my vacation found
that they had charged me an extra 135 EURO.

The people at the AVIS counter blatantly LIED to me I was told that a charge
was there FOR ADMINISTRATION purposes ONLY in the case of an accident -

No accident occurred and later I was told, NO that charge was for insurance.

I had already paid insurance when ordering the car - resulting in being
charged TWICE for insurance and NO ACCIDENTS occurred.

They then proceed to charge me for bringing the car back late - ANOTHER
LIE as they claim the car was taken out just minutes after my plane landed
- (They also showed NO proof of my signature on the document with the time
they claim I took the car).

Further to that they informed me I had a grace period of 59 minutes from the
time I could bring the car back and would still not be charged another LIE.

I brought the car back ON TIME and in the EXACT SAME CONDITION as I took it
out, abiding by everything that I was TOLD and then I was still charged this
extra 135 EURO.

Worst part of all NO RESPONSE from AVIS.

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