Guest's Review of Vodafone Mobile Phone Network
18th Jul 2009
Overall Rating
- Value for money
- Signal Coverage
- Time with Network0 - 6 Months
- Customer Service
I took out a contract with Vodafone in April this year, with the BlackBerry Storm as my handset.
In the space of 3 months, I had four faulty handsets, the worst service I have ever experienced; and a headache at the end.
Vodafones customer service was atrocious, I was told different information from one call to the next, over charged considerably on two of four occasions, and had no response through their online complaints department. Only because I know a high-level employee was I thankfully release from this contract, but I can say without doubt that my experience was dreadful.
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Members' Comments onGuest's Review
laura freeman on 21st Aug 2009
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I am on the same handset! with similar huge overcharging problems