Virgin Mobile UK Review

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Virgin Mobile UK
2.7 stars
Average rating for this product is: 2.7 out of 5

From 10 ratings and 130 reviews

Thumb down 49% of users recommend this product

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Guest's Review of Virgin Mobile UK Mobile Phone Network

18th Jul 2009

Overall Rating

2 stars
  • Value for money
    2 stars
  • Signal Coverage
    2 stars
  • Time with Network
    Over 1 Year
  • Customer Service
    1 stars

Where to start?
The Virgin Mobile UK actual service is ok but their customer service is so bad I am canceling my contract with them today. In the last 4 days I have been given mis-information, lied to and not been called back when told I would be.
I tried to order a new phone and change my contract. I was told the order had gone through which I found out the next day was a lie. So it was re-ordered and yet again I never received the phone and was not contacted on either occasion. I have been offered the phone again but I would have to wait a further 3 or 4 days for it.

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