not to happy's Review of SCS Sofas www.scssofas.co.uk
18th Jul 2009
Overall Rating
- Value for money
In July 2008 I took delivery of a large leather sofa from SCS Sofas with in no time the leather started to go all saggy in places. In march 09 they sent someone to look at it. I picked this one because I was told it had a memory form, wrapped in feather filling. The upholstery could not believe how it had gone, said they would order new inners. Finally end of June the inners were in, they only sent cheap old form which the upholstery could not fit. It is now middle of July and I am still waiting. I have now got in touch with consumer direct they have advised me to send a recorded delivery letter to head office given them fourteen days to sort it. The aftercare service is disgusting all have been doing is waiting for them to do reports on it all the time.
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