Guest's Review of Adobe Photoshop Elements
18th Jul 2009
Overall Rating
- Value for money
- Ease of Set Up
- Time Software UsedLess than a Week
- Ease of Use
I bought Photoshop Elements 7 and downloaded the package. There was an immediate problem as the software froze in edit mode and would not import any images. I reinstalled four times-still the problem.
After waiting for 30 minutes on the phone I eventually spoke to an 'adviser' who told me I should learn to be more patient! When I related the problem I was sent to a KB page which had a long list of 'possible solutions'. To me, it appeared incomprehensible and had disclaimers saying if you did this or that and your computer crashed Adobe would not be responsible. Horrendous. I have asked for a refund but they are not responding. Worst customer service I have ever experienced.
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Web Links
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Adobe Photoshop Elements - Wikipedia, the free encyclopedia
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