First Direct Home Insurance Review

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1 stars
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Guest's Review of First Direct Home Insurance

17th Jul 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Cover
    Not supplied
  • Have you made a claim
    Yes
  • Customer Service
    1 stars

Whilst their banking services are excellent, First Direct's insurance services (both home and car) are, quite frankly useless. First Direct have partnered with a number of shockingly second-rate insurance providers and refuse to get involved in any customer service issues -> we've spent hours on the phone trying to fix problems with our cover. They're hopeless.

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